Service Technician ( ELECTRICAL& MECHANICAL)

Job Detail

Location Dubai
Experience Level 2 Years
Job Level Experienced
Educations Professional Degree (e.g., MD, JD)

Job Description

Deliver, Install and tests products to make sure they work correctly.
Follows installation and operation manuals.
Responds to service requests and repairs products.
Uses diagnostic tools to determine repair plans.
Teaches customers how to use their products.
Escalates issues to managers promptly.
Knows how to use the necessary tools and equipment.
Writes service reports after every appointment.
Collaborates with managers and other service technicians.
Follows all company policies and procedures.
Adheres to safety regulations and industry standards.
Visit customer locations to diagnose and resolve technical issues.
Provide hands-on support for maintenance, or repair.
Communicate clearly with customers to understand issues and explain solutions.
 Coordinate with remote support or engineering teams as needed.
 Ensure customer satisfaction through professional and timely service.

Required skills