Mohammed Sajid Ahmed

Mohammed Sajid Ahmed
Email: saajforyou123@gmail.com | Phone: +971 52 189 2298

[Date]

Hiring Manager
[Company Name]
[Company Address]
[City, UAE]

Dear Hiring Manager,

I am writing to express my interest in the Team Leader / Call Center Supervisor position advertised. With over 9 years of combined experience in sales leadership, customer service, and call center operations across the banking and telecommunications sectors, I bring a proven ability to lead high-performing teams, exceed KPIs, and deliver exceptional customer experiences.

During my tenure at Citi Bank UAE, I progressed from Call Center Agent to Sales/Contact Center Team Leader within one year. In this role, I successfully managed sales executives, developed tailored sales strategies, and consistently exceeded monthly targets by up to 20%. At Rogers Communications (Canada), I further honed my leadership skills by managing a large team, reducing handling times by 10%, and increasing customer satisfaction scores by 15% through focused coaching and performance development.

My strengths lie in team coaching, escalation handling, process improvement, and KPI-driven leadership. I thrive in fast-paced environments and pride myself on fostering strong client relationships while ensuring operational excellence. I am confident that my experience and skill set make me a strong candidate to contribute to your organization’s growth and customer service goals.

I would welcome the opportunity to discuss how my expertise aligns with your team’s needs. Thank you for considering my application, and I look forward to the possibility of contributing to your company’s success.

Sincerely,
Mohammed Sajid Ahmed