• Handled Ship IT Docking Projects: Singapore, Spain, Portugal, New Caledonia, China, Hong Kong, Japan, Thailand, Malaysia, India
• Provided IT support to the Singapore local and Regional offices Japan, Korea, Vietnam staff.
• User account creation on azure AD and Mailbox creation in O365
• Vessel Email configuration, Wi-fi setup along with Unifi Access points.
• Provided IT support for the company’s shipping fleet 34 vessels (VLGC, tankers & bulk carriers) managed by an ICT team.
• Directly manage IT operations for 16 vessels and provide secondary support for an additional 12, focusing on their network infrastructures and high-standard maintenance.
• Implement and maintain VSAT, FBB, Iridium-citadel, and F77 communications systems.
• Implement and maintain NAVBOX alongwith AIS\Gyro source.
• Implement and maintain ERP software like DNV GL, Shipmanger, Shipmate, Jibe etc.
• Coordinate with vendors like SingTel, Marlink, Dualog, KVH, JRC for communication projects on vessels.
• Install and manage CBT systems for crew training, Watchkeeper software for watch keeping.
• Manage, Install and support Windows Server, VMware, Check point, Office 365 & MS Office 2016.
• Conduct routine maintenance on office and vessel computers and servers.
• Prepare ships for compliance with upcoming IMO Cyber Security regulations.
• Participate in audits focusing on IT and Cyber Security.
• Evaluate, test, and recommend cybersecurity upgrades for ships.
• Review and update cybersecurity policies and SOPs in collaboration with legal, marine, and technical departments.
• Set up and configure server and network infrastructure on new and existing ships, including emergency travel for on-site support.
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